Project Portfolio Management Tools : Issue/Incident Management
Why PPM :
Its similar to manage a portfolio of different asset classes in financial world with varied set of information available to manager. Every portfolio manager wants to increase return on investment with limited available resources.
In the same fashion every Project Manager demands for successful completion of project best quality project deliveries, within budget and on-time. In managing such diverse information and resources one may face challenges like, change of requirements, internal competition for resources of staffing, infrastructure etc. So a robust PPM framework enabled with online tools is necessary to manage projects.
Project Portfolio Management Tools:
A set of projects portfolio managed across organization via a common tool for issue tarcking and incident managemtn helps a lot in managing and resoloving issues within a definite time period. Organizations are using project portfolio management (PPM) as a way of executing projects and delivering the results of benefits to end customer.
In case of projects, one of the open source tools used in as part of project execution is "Jtrac" web based software application used for incident management and issue resolution which is very effective in online collaboraion on a single page.
It has certain feature which is of use like email exchange, customized work-flows, fields etc., and also having a dashboard with search option across all project with custom roles. More information about the JTrac can be availed at location : http://www.jtrac.info/.
Project Portfolio Management Tools not only give a dashboard view of resources but also serves the purpose of knowledge management tool to have repository of resources available from project execution.
Comments
Post a Comment