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Showing posts from January, 2011

Attitude, Values, Beliefs with Reflection and Role Playing

Lets start with a story, Once upon a time there was a herd of tiny elephants. who gathered for a competition. The goal was to reach to the top of a very high peak . A big crowd had gathered around the peak to see the race and cheer on the participants... The race began... Honestly, No one in herd really believed that the tiny elephants would reach to the top of the peak. Crowd yelled statements such as: "Oh, NO WAY, too difficult!! They will NEVER make it to the top." "Not a chance that they will succeed. The tower is too high!" The tiny elephants began collapsing. One by one...... Except for those who in a fresh tempo were climbing higher and higher... The crowd continued to yell "It is too difficult!!! No one will make it!" More tiny elephants got tired and gave up......But ONE continued higher and higher and higher... And he had made to the top ................ Can you guess why he is able to make it to the top...... All of the ot...

Games People Play in context to Projects

Games People Play in context to Projects: Contextually life and projects full of games, work on  dynamics of human relationships by   Dr. Eric Berne guides us not only in many social but relationship situations in corporate world also. In Todays concurrent world where we are living in a global village with Orkut, Facebook, Linkedin, Twitter and other social media leads to discounts of information in social network, where more of transactional games played knowingly(conscious) or unknowingly(unconscious). Precede to this let us understand game, A game full of transactions played with different roles by players changing their roles for a outcome in different ego states like Parent, Adult and Child ego states that will payoff.  Continuing with Payoff, specifically in context to Project teams where transactions happen at concrete or transformational levels where people not necessarily behaving rationally and motivat...

Analyzing Open Source Project Portfolio Management Tools

Project Portfolio Management Tools : Issue/Incident Management Why PPM :   Its similar to manage a portfolio of different asset classes  in financial world with varied set of information available to manager. Every portfolio manager wants to increase return on investment with limited available resources. In the same fashion every Project Manager demands for successful completion of project best quality project deliveries, within budget and on-time. In managing such diverse information and resources one may face challenges like, change of requirements, internal competition for resources of staffing, infrastructure etc. So a robust PPM framework enabled with online tools is necessary to manage projects. Project Portfolio Management Tools: A set of projects portfolio managed across organization via a common tool for issue tarcking and incident managemtn helps a lot in managing and resoloving issues within a definite time period. Organizations are using project portfolio manag...

Simplifying ITIL for ITSM

Simplifying ITIL one by one: ITIL V3 best-practice guidelines across the five stages of the service life-cycle are complex in nature and understand to interpret. ITIL libraries are abstract and didn't provide implementation details. The ITIL process framework concentrates on the service lifecycle and the how that service management components are structured and linked in that framework. It personifies road-map for IT companies that are looking to improve on service quality levels and align more closely with business objectives to create value for their clients. Process Improvement Program(PIP): PIP a small concept but have larger impact, Process improvement program designed on multiple aspect of any process with a Plan-Do-Check-Act (P-D-C-A) steps and a strong feedback mechanism will make process pitfalls to more robust. Looking from the microscopic level at any of the existing process in an organization from concept of PDCA cycle and multiple checks will increase the probabi...

Dissecting IT service management (ITSM) Model in Mid Size companies

IT service management (ITSM) Model and its effectiveness: In today's Agile environment where clients needs and fast changing business environment keeps service delivery  on top of the minds of CIO, over a period of time many frameworks have grown up as part of service delivery management which have standardized as well like ITIL (IT Infrastructure Library) that guides us in delivering services with quality and efficiently which satisfy client needs and demands. ITIL objective focuses on implementation of delivery model and how efficiently we can optimize resources to best availability to infrastructure and other services offered. ITIL encompasses as structured framework which has five elements as part of service life cycle named as  Service Strategy,  Service Design,  Service Transition,  Service Operation,  Continual Service Improvement. Now the question is how these elements be accommodated in day to day operational level implementation. Ab...

Managing Projects in 2011

Everybody has question in mind what will be  trends in Project Management in new decade and obviously how 2011 factor will laid out its plans to shape things road ahead. The way technology is driving humans from outside-in, so a common answer expected would be the technology platforms and their use in project management will be a key role to play in shaping communication,  collaboration, planning and many more ideas will be generated over a period of time. Existing Collaboration tools like  messengers(voice, non-voice), video conferencing, virtual meetings via remote computers(it may be device other than PC, like tablets, iphone etc.) are contributing a lot on connecting and communicating. Evolution like facebook, twitter, google tools like online spreadsheet and other Google docs shared across globe at same time will drive dissemination of information in broader and effective way to be observed closely, how it will be used productively in managing projects. Althoug...