Service delivery in agile times

Agile Project Management (Photo credit: VFS Digital Design)

Service delivery in agile times:

As part of project management, quality service delivery is the focus of any managers goal to achieve client satisfaction by optimizing resource allocation. Specifically information technology projects are quite dynamic by nature because of their direct correlation with business itself, since changing business scenarios pose risk of project usage , its goals and objectives, which leads to expanded time horizon, resources and cost. So, we are using Agile methodologies to execute successful projects and deliver services in agile environment. Obviously, here we will talk about Iterative and incremental model.

Now comes the question of how we device our processes, tools, techniques to achieve optimized ROI and definitely sustenance and repeatability of the business. In recent times IT project have several infrastructure tools enabled like online collaboration meeting via voice and remote desktops(Web-ex, Go-to-meeting etc.), messengers(Skype, yahoo etc.), virtual meetings by video conferencing, common use of Google spread sheet, presentation which are not only cost cutting ways of execution but also leading to a high performance environment with value addition.

Recently one of the experiences with turnkey project execution for a finance team turn out to be a success in terms of service delivery with Iterative development model and Agile project management methodologies. Iterative development model caters the need of customer happiness by delivering product with shorter time period and usability of the same. When we say "Agile" it has many facets to implement in each phase and every bits of the project execution. We have to design our services considering operational issues faced during development via continuous feedback mechanism.

Combining Agility and Iterative development for service delivery may attract buyers to sustain and continuity of business as whole and all of the aspects need continuous transition with latest upgrades for people, process and Technology again which is a multidimensional arena to deliver.

Succeeding with Agile: Software Development Using Scrum

Comments

Games People Play in context to Projects

Games People Play in context to Projects: Contextually life and projects full of games, work on dynamics of human relationships by Dr. Eric Berne guides us not only in many social but relationship situations in corporate world also. In Todays concurrent world where we are living in a global village with Orkut, Facebook, Linkedin, Twitter and other social media leads to discounts of information in social network, where more of transactional games played knowingly(conscious) or unknowingly(unconscious). Precede to this let us understand game, A game full of transactions played with different roles by players changing their roles for a outcome in different ego states like Parent, Adult and Child ego states that will payoff. Continuing with Payoff, specifically in context to Project teams where transactions happen at concrete or transformational levels where people not necessarily behaving rationally and motivat...

Understanding Business Value of IT(Information Technology)

Is IT driven by business? I believe its a good question to be asked at this point in time after the doom of financial markets allover world. When top investment banks collapsed in USA and Europe everybody is asking a question how it is possible if the system in place. IT in general supposed to be driven by business requirements so its natural process that, as other component in business, this is also adding value to business, but is that benefits realized to business? Is IT a hype from time and again? Business value of IT measured in different metrics and methodologies that may or may not give true picture of IT value to business, so the contradiction lies in the hypothesis itself that IT is driven by business which is adding no value but continuing. In the concurrent world where businesses are competing for survival and existence IT is invaluable from intangible perspective. Making sense of PM triangle The infamous scope, cost and schedule trio can be realized for IT bus...

Porter's outside-in and Hammel - Prahald's Inside-out

Over the years inspiration and motivation to out do something which creates spark in the genre of concurrent times is always been challenge for all of us, to make things happen requires a plan, an out of the box solution to rationalize its existence. More often than not inspiration are unknown to us, which may leads to different scenarios of multiple ways of looking at things differently and indifferently also, anyways there are always n-1 degrees of freedom to think differently for n+1 different ways looking at things. Inspired by a spiral which is coincidentally a galaxy in our spatial system gives us views like --if one start from a point from outer end to reach at center, will reach from outside-in and if one starts from the center and circle outwards move than that will be inside-out thinking. So again its up to individuals, which way move. Traveling by we see stars and other objects binding each other with gravitational forces. Galaxy One of the many management stra...

Project Portfolio-Program Management

Search This Blog